Please note that to be able to set up the neck label and sticker, you will need to upload both assets to the customisation page for the order to be processed.

It's not possible to have one without the other at the moment.

Go to your customisation page in MyStudio

If you have several brands, please select a brand from the list by clicking on it.

Or, you can click on 'Customisation' in the list view at the top.

The neck label file needs to be in the correct format. Click on 'Read guidelines' for more info.

Drop your artwork files or click to browse.

Once uploaded, it will automatically inform you if the format is as required.

Once the dots are coloured green, that means your artwork is accepted. 

Line thickness will be manually reviewed to secure the neck label outcome.

Press 'Continue' and then 'Submit artwork'.

Note that once you submit your artwork it will lock for further changes.

The sticker file needs to be in the correct format.
Press 'Read guidelines' for more info.

Once you have uploaded the artwork, the green dots should appear confirming that the format is as required. Press 'Continue'.

You have now submitted your artwork for neck label and sticker.

You will be informed once the artwork has been manually reviewed, and as soon as they are in stock, via email.


If your artwork is rejected, you will receive an email with reasons why the artwork was rejected. It will also show on the customisation page in your MyStudio account. After you made the required changes, you can go ahead and re-upload again.

Creator Studio is a merch on demand platform that places the creation of merch apparel in your hands. With the power of print on demand, you can create merch for yourself and buy it directly or connect to your e-com shop and sell merch to your fans. Once an order is placed, we handle printing and shipping.

Creator Studio is part of H&M Group, giving you unrestricted access to its global supply chain – from product development to fulfilment and logistics.

Working with Creator Studio means tapping into over 75 years of experience in fashion innovation and a supply chain optimised to deliver high-quality products sustainably and responsibly. It’s a flexible, powerful way to make custom-printed apparel without risk or investment.

Creator Studio also offers screen printing for those who like their merch apparel a little more traditional. Free to join, Creator Studio is a merch powerhouse at your fingertips.

What is Creator Studio?

How to get started with Creator Studio and set up your account. 

Getting Started 

Print on demand means only printing what has been sold. Everything is automated for a process that uses less energy and materials. The beauty for you is zero investment up front and no wasted stock, meaning better economics and reduced carbon footprint per product. With print on demand you can create unlimited artwork designs for different products and scenarios, to be responsive and agile in your expressions. Nothing is produced unless someone buys it, which translates as no initial investment from your side and no overproduction.

What is print on demand?

To buy a product for sampling or to wear straight away, please follow these easy steps.

First, ensure you are logged into your account. Creating an account is quick and hassle-free if you don't have one.

1. Design your desired product.
Before you can purchase, you need to create a product. Using the intuitive tools and options in your MyStudio creator, design a product. Once you’re happy with your design, finalise and save it.

When you get confirmation that your new design is saved, scroll down to order it directly.

3. Select products.
You’ll be taken to an overview of your products currently saved in MyStudio. Select the ones you’d like to order, choosing the colour, size and number of garments desired.

After confirming your product's details, proceed to the checkout process and follow the prompts.

Payment.
For customers in the EU & USA, we accept credit card payments. Invoicing options are available for your convenience if you have a business account with us.


How do I order a sample or buy a product?

 and hit 'Enter My Studio' in the top right corner.

Provide your email address and full name to create an account.

After submitting your information, check your inbox for an email from Creator Studio. Open the email and click on the invite link provided.

Choose a secure password and enter it along with your pre-filled email.

Once you have successfully entered your password, you will be logged into MyStudio.

MyStudio is where you can create, order and export your products.

How do I create an account? 

Account

Once you have created an account and you are logged in, and you have a registered company, you can setup your business account.

In the left menu of MyStudio, find the "Setup Business account" option.

Click on "Setup Business Account" to begin the process.

Follow the steps in the wizard to provide your business information accurately. It is crucial to ensure that you provide correct and up-to-date information. For example, you need to fill in the exact registered company name – this is to ensure that the validation process goes faster.

Last, you will be asked to state a brand name. This will be used if you connect to an e-store. You can create as many brands as you want and invite different account users to them.

Validating your information and enabling selling:

After completing the Business Details Wizard, Creator Studio must validate the information you provided. If the information can’t be validated, we will send an email asking for more details, such as proof of company registration, or a VAT number (if you are based in EU).

We manually process your company details, which usually takes up to 48 hours (during business days).

Once your information is verified, the platform is yours to use, and you can start selling within 1-2 days.

Remember to provide accurate and complete information to ensure a smooth experience.

How do I create a business account? 

Currently, Creator Studio only supports integrations with Shopify but more connections are on the way. Read more about e-commerce integration 

Creator studio

Set up your own customised neck label and sticker

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