If you or your end customer has received a faulty product please contact us at 

. Please state the order number, specify the issue with the product/print and attach an image of the delivered product.

If we deem the item faulty, we will attempt to deliver a replacement for the faulty item. If a redelivery is not possible, you will be provided a full refund of the price of the product. We will attempt to refund the applicable amount using the same method used to make the payment.

If you have detected products that are subject to IP infringement, please reach out to us at info@creatorstudio.com.

How do I inform Creator Studio about IP infringement? 

Content Guidelines

Creator Studio operates a print on demand business model. This means all products are produced upon request when you place an order with us and the product is customised according to your specification. Therefore we do not offer withdrawal of your purchase and general returns. If your received product is faulty or damaged, please reach out to us on info@creatorstudio.com.

Creator Studio Return policy

Returns & Claims

If you experience any problems with your order(s) please contact us at info@creatorstudio.com

Creator studio

How do I report an issue with ordered products?

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