Creator studio

Creator Studio - Hero Image

How do I report an issue with ordered products?

If you or your end customer has received a faulty product please contact us at creatorsupport@creatorstudio.com. Please state the order number, specify the issue with the product/print and attach an image of the delivered product. If we deem the item faulty, we will attempt to deliver a replacement for the faulty item. If a redelivery is not possible, you will be provided a full refund of the price of the product. We will attempt to refund the applicable amount using the same method used to make the payment.

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