Due to the nature of our print on demand service, once an order has been submitted and the printing process has started, there is no right of cancellation or withdrawal. Since we print your order on demand, specifically for you, we are unable to accept returns or provide refund for bulk orders once they have entered the production phase. However, if there are any issues with the quality or fulfilment of your order, please contact our 

 team and we will work with you to find a satisfactory solution.

To buy a product for sampling or to wear straight away, please follow these easy steps.

First, ensure you are logged into your account. Creating an account is quick and hassle-free if you don't have one.

1. Design your desired product.
Before you can purchase, you need to create a product. Using the intuitive tools and options in your MyStudio creator, design a product. Once you’re happy with your design, finalise and save it.

When you get confirmation that your new design is saved, scroll down to order it directly.

3. Select products.
You’ll be taken to an overview of your products currently saved in MyStudio. Select the ones you’d like to order, choosing the colour, size and number of garments desired.

After confirming your product's details, proceed to the checkout process and follow the prompts.

Payment.
For private customers we accept credit card payments. Invoicing options are available for your convenience if you have a business account with us.

How do I order a sample or buy a product? 

Everything you need to know about ordering Creator Studio merch products.

Ordering Merch

Most of the time, we cannot cancel or change the order since the products are made to order and it is sent to our printing operator as soon as the order is placed.

If you’d like to cancel or change the product, contact our Support Team as soon as possible using our Contact form.

You have a limited time to change your address so please contact our Support Team as soon as possible. We’ll make sure to determine whether or not it’s still possible to make any changes. It can usually be done if we are contacted within 1 hour, but there is no guarantee since the printing operators will receive your order directly after the order has been placed.

Because your order is made to order specifically for you, we have a very limited time to make any changes before it gets sent to production. If you want to change your product to a different item, you’ll need to contact our Support Team and we’ll determine whether or not it’s still possible to make any changes. There is no guarantee since the printing operators will receive your order directly after the order has been placed.

Can I make changes to my order?

No, we do not have any minimum order quantities for bulk orders of printed products. You can place an order for any quantity you need. 

Creator studio

What is your return policy for bulk orders?

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