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How to handle orders with mixed products (Creator studio products mixed with other products)?

Orders can differ according to the variety of products in the order line items. From Creator Studio’s point of view, we have two kinds of orders, and they are treated differently.

1. Standard Creator Studio orders: This means all the products in an order are from Creator Studio. Once all the products are fulfilled, we change the order status to “completed” in the shop.

2. Mixed vendor order: This is an order with some Creator Studio products and other products from different vendors. For this type of order, we are unable to change the status to ‘completed’ and require your assistance to manually edit the status. An email with instructions will be sent directly to you when the Creator Studio products have been fulfilled.

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